1. Data Controller

The data controller responsible for personal data collected on this site is:

• Name: Dayana Batista, REALTOR® · Lic. SL3494979
• Company: The Olea Group Real Estate & Construction, LLC · Broker Lic. #CQ1065971
• Address: 110 NE 2nd Pl, Ste 103, Cape Coral, FL 33909
• Email: info@dayanadbrealtor.com
• Phone: (239) 699-9332

2. Information We Collect

2.1 Information You Provide Directly

When you complete and submit a contact form on this site, we collect the information you voluntarily provide, which may include:

• First and last name
• Email address
• Phone number (if provided)
• Message or inquiry content

2.2 Automatically Collected Data — Google Analytics 4

This site uses Google Analytics 4 (GA4), a web analytics service by Google LLC. GA4 automatically collects information about how visitors interact with the site, including:

• Pages visited and time on site
• Approximate country/region (derived from IP address, which is not stored in full)
• Device type, browser, and operating system
• Traffic source (search engine, social media, direct)
• Interaction events (clicks, scroll depth, form usage)

GA4 data is processed and stored by Google LLC on servers in the United States. For more information about Google's privacy practices, visit policies.google.com/privacy. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

2.3 Automatically Collected Data — Meta Pixel

This site uses Meta Pixel (Facebook Pixel), an analytics tool by Meta Platforms, Inc. Meta Pixel collects information about actions you take on the site to:

• Measure the effectiveness of advertising campaigns on Facebook and Instagram
• Build audiences for targeted advertising
• Analyze user behavior on the site

Meta Pixel data is processed by Meta Platforms, Inc. For more information, see Meta's Privacy Policy. You can manage your ad preferences at facebook.com/ads/preferences.

2.4 Cookies

This site uses cookies (small text files stored on your device) primarily through Google Analytics and Meta Pixel. Cookies help us understand how the site is used and improve the experience. You can configure your browser to reject cookies, though this may affect some site functionality.

3. How We Use Your Information

Information collected is used exclusively to:

• Respond to your inquiries submitted through the contact form
• Analyze site traffic to improve content and user experience
• Measure performance of advertising campaigns on Facebook and Instagram
• Comply with applicable legal obligations

We do not use your information to:

• Sell or transfer to third parties for commercial purposes
• Send unsolicited marketing communications (spam)
• Make automated decisions with legal effects on you

4. Legal Basis for Processing

Processing of your personal data is based on:

• Your consent — when you complete and submit a contact form
• Legitimate interest — web traffic analysis to improve the site
• Legal compliance — when required by law

5. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except:

• Google LLC — for Google Analytics 4 data processing
• Meta Platforms, Inc. — for Meta Pixel data processing
• Necessary service providers — such as hosting and email, under confidentiality agreements
• Legal authorities — when required by law or judicial process

6. Data Retention

• Contact forms: Data is retained as long as necessary to respond to your inquiry and up to 2 years for communication records
• Google Analytics: Session data is retained for 14 months per GA4 default settings
• Meta Pixel: Per Meta's data retention policies

7. Your Rights

Under applicable law (including the Florida Digital Bill of Rights, CCPA for California residents, and other U.S. privacy laws), you have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interest
• Non-sale: You have the right not to have your personal information sold

To exercise any of these rights, contact us at info@dayanadbrealtor.com with the subject "Privacy Request." We will respond within 45 calendar days.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or disclosure. However, no internet transmission is 100% secure. If you believe your data has been compromised, please contact us immediately.

9. Children's Privacy

This site is not directed to persons under 18 years of age and we do not knowingly collect personal information from minors. If you believe a minor has provided us with data, please contact us to have it removed.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by updating the "Last updated" date on this page. We recommend reviewing this policy regularly. Continued use of the site after changes constitutes acceptance of the updated policy.

11. Contact